Is to consistently provide an outstanding level of care to all people using our service, which is reflected through their exceptional quality of life.
Our vision, mission and values applies to all people
Is to ensure we uphold everyone’s human rights
Is to provide a person centred care service, which reflects the individuality of each person using the service
Is to ensure that the service user’s wellbeing needs are met
Is to ensure we maintain a highly qualified and professional staff team who will work in partnership with other organisations and people
Is to create an environment which people believe is their “home”
Is to continuously review and improve the quality of the service
Is to be proactive, innovative and creative
Is to learn when things go wrong
We are guided by and uphold the “core” values and principles – dignity, respect, privacy, rights, self-determination and choice, inclusion, trust, independence, empathy, commitment, courage, competence, care, communication and compassion
We recognise and uphold that everyone is and has a right to be different
We have an inherent belief in human rights
We will not tolerate discrimination
We support equality and diversity – which is reflected through our positive approach to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.
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